Vendor Terms Version History
All published versions of the Feastpot Vendor Terms, newest first. The version currently in force is marked as Live. Superseded versions remain available for reference.
- Version 2.1LiveMaterial change
- Published
- 3 September 2026
- Effective
- 3 September 2026
Commission figures moved out of the clause body into Annex A. Annex A now records 8% first-order marketplace, 5% repeat-order marketplace, 0% vendor-referred, and 10% catering commission. The separate customer service fee remains 5%, capped at GBP 2.99.
SHA-256: 5d0643329ebd94b7b694b240802012db7a7dfc7473479f96e9ddc763ff831a1c
- Version 2.0PendingSupersededMaterial change
- Published
- 8 August 2026
- Effective
- 23 September 2026
- Superseded
- 3 September 2026
Added: commission rate stated explicitly (12% new, 10% repeat, food subtotal only). Added: VAT treatment of commission. Added: chargeback and refund liability allocation. Added: 15 days minimum notice before any material change to terms or rates. Added: 30 days termination notice with statement of reasons. Added: statement of reasons at or before any suspension. Added: ranking parameters fully disclosed. Added: vendor data access described in full. Added: maximum 14-day payout hold review period plus escalation route. Added: HMRC platform reporting consent (DAC7). Added: catering bookings clause (deposit, balance, cancellation, compliance, commission). Changed: appeal window extended from 7 to 14 calendar days. Changed: two-stage internal review replaces "Feastpot decision is final". Changed: dispute response window made reciprocal and reasonable. Changed: non-solicitation narrowed to 6 months, platform-introduced customers only; vendor own channels and existing customers expressly protected. Fixed: order acceptance clause now distinguishes real-time marketplace orders (15 min) from scheduled advance orders (2 hours before slot). Fixed: limitation of liability clause uses correct English law carve-out (death/personal injury, fraud, matters that cannot be limited by law).
SHA-256: df5a6abc6ed594b4eb6fd5ae3105b77c7c4bc06fa914cdd9bb6c90812fcf9ea1
- Version 1.0SupersededMaterial change
- Published
- 1 May 2026
- Effective
- 1 May 2026
- Superseded
- 3 September 2026
Initial vendor terms of service (May 2026).
SHA-256: 3168183ef4bc830ec4dd04c4bc88618fc6a558983c96e82ddc112b6a3fc45217
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